Customer Experience Manager
Upto Rs.35,000/-
About the role
- Customer Experience Manager in Lucknow. You keep customers informed, looked after and coming back.
What you will do
- Lead and coach the team, and take responsibility for the results of your area.
- Call customers for service reminders, feedback and follow-ups.
- Handle complaints calmly and close them with the right team.
- Update appointments and job status in the system.
- Report repeat issues to your manager every week.
What we are looking for
- Experience: 4-5 Years.
- Good communication and a patient approach.
- Comfortable using a CRM or Excel.
- Experience in a dealership or service centre is a plus.
What you get
- Upto Rs.35,000/-
- Job type: Full time.
- Parsley checks your documents and prepares every shortlisted candidate before the interview.
How to apply
- Tap Apply, or message us on WhatsApp.
About Parsley Management
Parsley Management is a recruitment and staffing firm in Hazratganj, Lucknow. We fill jobs at car and two-wheeler dealerships, banks, insurers and growing businesses across Uttar Pradesh. Walk in at 9A, Lower Basement, New Janpath Complex, Ashok Marg, Hazratganj, Lucknow 226001, or call +91 95544 67777.
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